This Privacy Policy describes how Payge("Payge," "we," "us," or "our") collects, uses, stores, and shares information when you use our website at payge.store, our merchant dashboard, and related services (collectively, the "Platform").
Payge is an AI-powered e-commerce platform that helps creators and sellers build online storefronts, manage products, accept payments, and grow their business. By using the Platform, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
- Account information: When you sign up (including via Google OAuth), we collect your name, email address, profile photo (if provided by your auth provider), and account identifiers.
- Store and product data: Shop names, descriptions, product images, pricing, categories, SEO settings, domain configurations, and other content you upload or generate through the Platform.
- Order and customer data: When buyers purchase through stores hosted on Payge, we process order details such as buyer name, phone number, email (if provided), shipping address, payment status, and transaction amounts on behalf of merchants.
- Payment information: Payments on Payge are processed by third-party payment partners such as Razorpay. We do not store full card numbers, CVV, or UPI PINs. Payment partners may collect and process payment data according to their own privacy policies.
- Analytics and usage data: We collect information about how visitors interact with storefronts, including IP address, approximate location (city, region, country), browser type, device type, referrer URL, UTM parameters, pages viewed, and timestamps.
- Marketing and lead data: Email addresses submitted through marketing campaigns, popups, or waitlist forms on the Platform.
- Communications: Information you send us when contacting support at mishraanmol258@gmail.com.
2. How We Use Your Information
We use collected information to:
- Provide, operate, and maintain the Payge Platform and storefronts
- Create and manage user accounts and merchant dashboards
- Generate AI-assisted shop content based on product descriptions you provide
- Process orders and facilitate payments through integrated payment gateways
- Display analytics, visitor insights, and performance metrics to merchants
- Send transactional communications related to your account or orders
- Improve Platform security, reliability, and user experience
- Comply with legal obligations and enforce our Terms & Conditions
- Respond to support requests and resolve disputes
3. Legal Basis for Processing
We process personal data where necessary to perform our contract with you, comply with legal obligations, pursue legitimate business interests (such as fraud prevention and service improvement), or with your consent where required by applicable law.
4. Third-Party Services
We use trusted third-party services to operate Payge. These may include:
- Firebase (Google): Authentication, database, file storage, and real-time analytics
- Razorpay: Payment processing for merchant transactions
- Google Analytics: Website usage and traffic analysis on payge.store
- Vercel: Website hosting and custom domain management
- DeepSeek / AI providers: AI-powered shop and product content generation
- IP geolocation services: Approximate location for storefront analytics
These providers process data on our behalf and under their own privacy terms. We encourage you to review their policies directly.
5. Data Sharing
We do not sell your personal information. We may share data:
- With payment processors (e.g., Razorpay) to complete transactions initiated on merchant storefronts
- With infrastructure and service providers who help us operate the Platform
- With merchants when you place an order on their Payge-powered store (order details are shared with the store owner)
- When required by law, court order, or government request
- To protect the rights, property, or safety of Payge, our users, or the public
- In connection with a merger, acquisition, or sale of assets, with appropriate notice where required
6. Cookies and Tracking
We and our partners use cookies, local storage, and similar technologies to maintain sessions, remember preferences, measure analytics, and improve the Platform. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
7. Data Retention
We retain personal data for as long as your account is active or as needed to provide the Platform, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account data by contacting us at mishraanmol258@gmail.com, subject to legal retention requirements (such as transaction records for tax and compliance).
8. Data Security
We implement reasonable technical and organizational measures to protect your information, including encryption in transit (HTTPS), access controls, and secure cloud infrastructure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, withdraw consent, or request data portability. To exercise these rights, contact us at mishraanmol258@gmail.com. We will respond within a reasonable timeframe as required by applicable law.
10. Children's Privacy
Payge is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.
11. International Data Transfers
Your information may be processed and stored on servers located outside your country of residence, including in India and other jurisdictions where our service providers operate. We take steps to ensure appropriate safeguards are in place for such transfers.
12. Merchant Storefronts
Individual stores hosted on Payge (e.g., yourstore.payge.store) are operated by independent merchants. Each merchant is responsible for their own customer-facing privacy practices for data collected through their store. This Privacy Policy applies to Payge as the platform operator.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated "Last updated" date. Continued use of the Platform after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: mishraanmol258@gmail.com
- Website: https://payge.store